B Bouba Support

The source of your universes

Castalia

Support for your Castalia universes, themes, libraries, publications and integrations.

Before contacting us

Make sure your universe is published and that the relevant application is using the expected theme version.

Frequently asked questions

Quick solutions

My universe does not appear in an application

Make sure the universe is published, available to your account and that the application is correctly configured to use Castalia.

A theme change is not visible

Some applications use a published theme version. After making a change, publish a new version if necessary and then reload the application.

Technical support

Still having a problem?

Contact us and describe the problem you are experiencing. If possible, include your device, operating system version and app version.