Communicate beyond languages
TwinTalk
Support for TwinTalk conversations, translations, audio/video calls, notifications and settings.
Before contacting us
Make sure TwinTalk is up to date, your device has a working Internet connection, and restart the app if necessary.
Frequently asked questions
Quick solutions
Translation is not working correctly
Check the selected source and target languages, then try again with an active Internet connection. Some features may also use translation services available on the device.
I cannot start a call
Check microphone and camera permissions in your device settings and make sure your Internet connection is stable.
I am not receiving notifications
Make sure notifications are allowed for TwinTalk in iOS or Android settings and that battery-saving mode is not preventing their delivery.
Technical support
Still having a problem?
Contact us and describe the problem you are experiencing. If possible, include your device, operating system version and app version.